FAQ
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Booking your stay is quick and easy through our website. Simply visit the reservation page to check the availability of the apartment and select your preferred travel dates.
After submitting your reservation request, you will receive a confirmation from us. Once your booking has been confirmed, we will send you a payment request for the required deposit. Your reservation will be finalized as soon as we have received your payment.
A few days before your arrival, you will receive all the information you need for a smooth check-in, including the access codes for the resort and apartment, the contact details of our property manager, and our digital guest information guide.
If you have any questions or special requests before your arrival, please don't hesitate to contact us. We are happy to help make your stay as enjoyable and relaxing as possible.
Yes. To confirm your reservation, we require a deposit.
Once your reservation has been confirmed, you will receive a payment request containing the deposit amount, payment deadline, and the applicable payment terms.
The remaining balance must be paid before your arrival. Once we have received the full payment, your booking will be fully confirmed, and we will prepare everything for your stay.
If you make a last-minute reservation, we may ask you to pay the full amount immediately.
Yes. A security deposit of €200 is required for every reservation.
The security deposit serves as security for any damage to the apartment, loss of keys or access tags, or additional cleaning costs if the apartment is not left in accordance with the house rules.
After your departure, our property manager will inspect the apartment during the check-out. If everything has been left in good condition and no issues are found, the security deposit will be refunded within 10 business days to the same bank account used for the payment.
Should there be any reason to withhold part or all of the security deposit, we will always inform you in advance and provide a clear explanation. We value transparency and excellent communication with our guests.
Stay
Yes, we highly recommend renting a car during your stay in Curaçao. Although public transportation is available, a rental car is by far the most convenient and comfortable way to explore the island.
Papaya Resort is located in the peaceful and centrally situated neighborhood of Grote Berg. From here, you can reach some of Curaçao's most beautiful beaches, including Porto Mari, Cas Abou, Kokomo Beach, and Blue Bay, within 10 to 20 minutes. Willemstad, Hato International Airport, supermarkets, and a wide range of restaurants are also easily accessible by car.
Having your own car gives you the freedom to discover the island at your own pace. Take a day trip to Christoffel National Park, Shete Boka National Park, Playa Kenepa (Grote Knip), the Jan Kok flamingos, or visit one of the many beach clubs and local restaurants that make Curaçao such a unique destination.
For your convenience, you can also rent our own vehicle during your stay: a comfortable 2017 Suzuki Vitara 1.6 AllGrip Automatic with seating for five and a spacious luggage compartment. It is an excellent choice for couples, families, or groups of friends looking to explore the island with ease. Of course, you are also welcome to rent a vehicle from any other rental company if you prefer.
To make your arrival as smooth as possible, we can also arrange an airport transfer or have the rental car waiting for you at the apartment or at the airport. That way, you can start enjoying your vacation the moment you arrive.
Hato International Airport (CUR) is just 10 minutes by car from Papaya Resort, making your journey exceptionally comfortable. Whether you arrive late in the evening or depart early in the morning — you are always quickly home at our resort.
We can help you arrange a car rental that is ready and waiting at the airport, so you can drive directly to the resort upon arrival. The route is straightforward and well signposted. Upon departure you can return the car at the airport.
The nearest beaches are just 12 to 17 minutes by car from Papaya Resort. You can choose from a wide range of beautiful beaches, each with their own unique atmosphere and character. Playa Parasasa and Blue Bay Beach are popular choices for families, while Kokomo Beach and Daaibooi Beach offer a more relaxed and tranquil experience.
For those seeking spectacular underwater worlds, Playa Porto Marie is an absolute must — here you can snorkel directly from the beach among colourful fish and coral. Coral Estate Beach offers an exclusive and luxurious beach experience. We are happy to advise you on which beach best suits your preferences.
The apartment at Papaya Resort accommodates up to 5 guests, offering ample space for a family or a small group of friends. You have access to three separate bedrooms, each equipped with air conditioning, ensuring everyone can enjoy a comfortable and cool night's rest in the tropical climate.
In addition, two fully equipped modern bathrooms are available, so you never have to wait long. The spacious living room and fully furnished kitchen offer all the comforts of home, but with a spectacular tropical view as a bonus.
Yes, all three bedrooms are equipped with individual air conditioning units that you can set to your preferred temperature. This guarantees a comfortable and cool night's rest, even on the warmest tropical nights when temperatures can exceed 30 degrees.
During the day you can also enjoy natural ventilation thanks to the constant gentle breeze that blows across the hills of Grote Berg. Many guests find this combination of air conditioning in the bedrooms and natural breeze in the living and outdoor areas particularly pleasant.